We want to make managing your GG Premium Membership easy and simple. However, sometimes there is confusion due to various factors. Let’s try to clear it up.
How to restore your subscription or previous purchase
- Tap any premium content journey
- Tap any locked level
- From the purchases menu, scroll down to the bottom
- Tap “Restore purchases“
How to cancel a subscription – iPhone, iPad
- Open the “Settings” app.
- Tap your personal account name.
- Tap “Subscriptions“.
- Tap the subscription that you want to cancel
- Tap “Cancel Subscription“.
How to cancel a subscription – Google Play
- On your Android phone or tablet, open the Google Play Store.
- Check if you’re signed in to the correct Google Account.
- Tap Menu > “Subscriptions“.
- Select the subscription you want to cancel.
- Tap “Cancel subscription“.
- Follow additional instructions.
Please note: uninstalling the app from your device will not cancel your subscription.